Adarsh has been awesome in resolving the issue and within mins he helped us get started with chat. Highly recommended..
Founded in 2019, Focal is a business management software and services company looking to help micro, small, and medium-sized eCommerce businesses.
Focal Software was built by a multi-channel online seller frustrated by the number of software needed and the cost of each software just to manage his eCommerce business. It was simple, he thought. He simply needed one software that will help him with his financials as well as track inventory that wouldn’t require eating into his already small profits.
This frustration turned into creative ideas on how he can help others like himself by developing a tool that can do what he thought was very simple and basic. Accounting, inventory, and create listings on the fly. However, other ideas kept coming and these ideas turned into an obsession.
So, we did a survey with other online sellers on their frustrations with their current software and the features they would like to see with their software. It turns out, there were plenty of other people with similar issues.
This is where we take pride in saying that Focal was truly built by online sellers. We took our frustrations and channeled it all into building what is now Focal. We love our product and we know you will, too.
We are an eCommerce management solution company providing eCommerce businesses simple & efficient tools and services to help them grow their business online. To buy & sell online is a hectic process. We have a team of industry professionals working day & night to make sure that our clients have the most smooth experience while integrating Focal into their eCommerce business.
The services we offer include; bookkeeping, tax filing, full-management/account management solution, and more. Through our efficient and customer-centric approach, we intend to change the way eCommerce business is conducted.
To help brands in the eCommerce industry be successful.
Quality. We look to provide products and services that are best-in-class, anything less is unacceptable.
Promise to Customers. We look to create a great customer experience and this begins with staying true to the words we speak and the bonds we make.
Learning. No one has all the answers and our industry is young. We are always looking to learn and improve.
Effective inventory management is crucial for success. Businesses often face challenges such as stockouts and overstocking due to manual tracking methods. These issues can significantly impact customer satisfaction and profit
In the world of eCommerce, a smooth supply chain is essential for maintaining customer satisfaction and operational efficiency. However, manual processes can cause delays and inaccuracies that hinder performance. With
Financial reporting is a critical aspect of any business, yet it often comes with challenges that can hinder growth. Manual processes can lead to errors, delays, and a lack of
Managing multiple sales channels can be complex, but effective channel management is key to maximizing sales opportunities. In today’s digital marketplace, businesses must navigate various platforms while maintaining brand consistency.
Manual financial reporting isn’t just outdated – it’s a liability. Modern businesses need real-time insights to make informed decisions, and automated financial reporting is the key to unlocking this potential.
In today’s digital-first business environment, manual expense management isn’t just inefficient—it’s a competitive disadvantage. Smart businesses are turning to automated expense management systems to streamline operations, improve accuracy, and gain
Tax compliance remains one of the most challenging aspects of business management, especially in today’s multi-channel commerce environment. With ever-changing regulations and increasing complexity, automated tax compliance has become not
Cash flow management can make or break a business. While traditional forecasting methods rely heavily on historical data and gut feelings, AI-powered cash flow forecasting is revolutionizing how businesses predict
Building a successful eCommerce business requires the right technology stack. But instead of juggling multiple tools, smart brands are consolidating around comprehensive Operations Suites. Here are the five critical components
In eCommerce, data is everywhere—but insights that drive growth are rare. The difference between successful brands and struggling ones isn’t the amount of data they have, but how intelligently they
Effective inventory management is crucial for success. Businesses often face challenges such as stockouts and overstocking due to manual tracking methods. These issues can significantly impact customer satisfaction and profit
In the world of eCommerce, a smooth supply chain is essential for maintaining customer satisfaction and operational efficiency. However, manual processes can cause delays and inaccuracies that hinder performance. With
Financial reporting is a critical aspect of any business, yet it often comes with challenges that can hinder growth. Manual processes can lead to errors, delays, and a lack of
Managing multiple sales channels can be complex, but effective channel management is key to maximizing sales opportunities. In today’s digital marketplace, businesses must navigate various platforms while maintaining brand consistency.
Manual financial reporting isn’t just outdated – it’s a liability. Modern businesses need real-time insights to make informed decisions, and automated financial reporting is the key to unlocking this potential.
In today’s digital-first business environment, manual expense management isn’t just inefficient—it’s a competitive disadvantage. Smart businesses are turning to automated expense management systems to streamline operations, improve accuracy, and gain
Tax compliance remains one of the most challenging aspects of business management, especially in today’s multi-channel commerce environment. With ever-changing regulations and increasing complexity, automated tax compliance has become not
Cash flow management can make or break a business. While traditional forecasting methods rely heavily on historical data and gut feelings, AI-powered cash flow forecasting is revolutionizing how businesses predict
Building a successful eCommerce business requires the right technology stack. But instead of juggling multiple tools, smart brands are consolidating around comprehensive Operations Suites. Here are the five critical components
In eCommerce, data is everywhere—but insights that drive growth are rare. The difference between successful brands and struggling ones isn’t the amount of data they have, but how intelligently they
Adarsh has been awesome in resolving the issue and within mins he helped us get started with chat. Highly recommended..
Our e-commerce store has over 5 full-time support agents. With so many channels and social media, it was very difficult for us to track all the conversations. We like a lot what Berry support does. It literally saved us 2-4 hours per day. Highly recommended for stores that support multiple channels.
Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.
This is the app that does what Shopify inbox cannot, pricing model seems based on usage, well designed and great appearance, support is excellent.
So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.
Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.
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