Adarsh has been awesome in resolving the issue and within mins he helped us get started with chat. Highly recommended..
Founded in 2019, Focal is a business management software and services company looking to help micro, small, and medium-sized eCommerce businesses.
Focal Software was built by a multi-channel online seller frustrated by the number of software needed and the cost of each software just to manage his eCommerce business. It was simple, he thought. He simply needed one software that will help him with his financials as well as track inventory that wouldn’t require eating into his already small profits.
This frustration turned into creative ideas on how he can help others like himself by developing a tool that can do what he thought was very simple and basic. Accounting, inventory, and create listings on the fly. However, other ideas kept coming and these ideas turned into an obsession.
So, we did a survey with other online sellers on their frustrations with their current software and the features they would like to see with their software. It turns out, there were plenty of other people with similar issues.
This is where we take pride in saying that Focal was truly built by online sellers. We took our frustrations and channeled it all into building what is now Focal. We love our product and we know you will, too.
We are an eCommerce management solution company providing e-commerce businesses simple & efficient tools and services to help them grow their business online. To buy & sell online is a hectic process. We have a team of industry professionals working day & night to make sure that our clients have the most smooth experience while integrating Focal into their e-commerce business.
The services we offer include; bookkeeping, tax filing, full-management/account management solution, and more. Through our efficient and customer-centric approach, we intend to change the way eCommerce business is conducted.
To help brands in the eCommerce industry be successful.
Quality. We look to provide products and services that are best-in-class, anything less is unacceptable.
Promise to Customers. We look to create a great customer experience and this begins with staying true to the words we speak and the bonds we make.
Learning. No one has all the answers and our industry is young. We are always looking to learn and improve.
Running an e-commerce business is an exciting adventure, but it can also feel like juggling a million tasks at once. Between managing inventory, crafting marketing campaigns, and keeping customers happy,
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In the digital marketplace, the quality of customer support can either be your greatest asset or your most significant liability. As eCommerce businesses strive to navigate the complex web of
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Join us for an enlightening session where we dive into the complexities of managing diverse ecommerce marketplaces and unveil the transformative power of Focal Software. This webinar is designed for
Read More
Streamlining Ecommerce Operations with Focal Software’s All-in-One Solution Explore how Focal Software is changing the game in ecommerce management, offering an integrated solution for inventory, order, and product management across
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Running an e-commerce business is an exciting adventure, but it can also feel like juggling a million tasks at once. Between managing inventory, crafting marketing campaigns, and keeping customers happy,
Read More
In the digital marketplace, the quality of customer support can either be your greatest asset or your most significant liability. As eCommerce businesses strive to navigate the complex web of
Read More
Join us for an enlightening session where we dive into the complexities of managing diverse ecommerce marketplaces and unveil the transformative power of Focal Software. This webinar is designed for
Read More
Streamlining Ecommerce Operations with Focal Software’s All-in-One Solution Explore how Focal Software is changing the game in ecommerce management, offering an integrated solution for inventory, order, and product management across
Read More
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Adarsh has been awesome in resolving the issue and within mins he helped us get started with chat. Highly recommended..
Our e-commerce store has over 5 full-time support agents. With so many channels and social media, it was very difficult for us to track all the conversations. We like a lot what Berry support does. It literally saved us 2-4 hours per day. Highly recommended for stores that support multiple channels.
Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.
This is the app that does what Shopify inbox cannot, pricing model seems based on usage, well designed and great appearance, support is excellent.
So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.
Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.
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