Founded in 2019, Focal is a business management software and services company looking to help micro, small, and medium-sized eCommerce businesses.
Focal Software was built by a multi-channel online seller frustrated by the number of software needed and the cost of each software just to manage his eCommerce business. It was simple, he thought. He simply needed one software that will help him with his financials as well as track inventory that wouldn’t require eating into his already small profits.
This frustration turned into creative ideas on how he can help others like himself by developing a tool that can do what he thought was very simple and basic. Accounting, inventory, and create listings on the fly. However, other ideas kept coming and these ideas turned into an obsession.
So, we did a survey with other online sellers on their frustrations with their current software and the features they would like to see with their software. It turns out, there were plenty of other people with similar issues.
This is where we take pride in saying that Focal was truly built by online sellers. We took our frustrations and channeled it all into building what is now Focal. We love our product and we know you will, too.
We are an eCommerce management solution company providing e-commerce businesses simple & efficient tools and services to help them grow their business online. To buy & sell online is a hectic process. We have a team of industry professionals working day & night to make sure that our clients have the most smooth experience while integrating Focal into their e-commerce business.
The services we offer include; bookkeeping, tax filing, full-management/account management solution, and more. Through our efficient and customer-centric approach, we intend to change the way eCommerce business is conducted.
To help brands in the eCommerce industry be successful.
Quality. We look to provide products and services that are best-in-class, anything less is unacceptable.
Promise to Customers. We look to create a great customer experience and this begins with staying true to the words we speak and the bonds we make.
Learning. No one has all the answers and our industry is young. We are always looking to learn and improve.
Fixing ecommerce reconciliation without an ERP requires replacing manual CSV-and-spreadsheet reconciliation with an operational layer that connects directly to each channel’s API and captures every transaction as a financial event
The Legacy Tax (noun) The total annual cost a multi-channel product brand pays for operating on financial infrastructure that wasn’t built for multi-channel commerce. It includes ERP surgery and maintenance
For multi-channel ecommerce brands doing $2–50M in revenue, the most significant limitation of Cin7 is that it’s an inventory and order management tool — not a financial intelligence platform. Cin7
Getting accurate SKU-level margin across multiple sales channels requires three things that most ecommerce financial stacks can’t deliver simultaneously: (1) transaction-level data pulled directly from each channel’s API, not from
Multi-channel ecommerce financials are wrong for a structural reason: each sales channel generates its own financial data — fees, returns, settlements, chargebacks — and none of those systems share it
Multi-channel commerce was supposed to simplify growth. More channels, more revenue, more distribution. What it actually created — for brands without the right infrastructure — is a compounding financial visibility
Structural Blindness The state in which a multi-channel brand’s financial systems cannot accurately reflect its operational reality — because sales channels, fulfillment platforms, and accounting tools don’t share data automatically.
Financial Latency The gap between when a financial event occurs in your operations — an order ships, a fee posts, a return processes — and when that event appears accurately
Margin leakage in multi-channel ecommerce — where operational costs never make it into the financial picture correctly — is caused by disconnected data between channels, fulfillment systems, and accounting tools.
82% of small business failures are attributed to cash flow problems. The standard prescription: manage cash better, tighten budgets, collect faster. That’s the wrong diagnosis. Most brands that fail on
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