Case Studies

Customer Story

Six disconnected systems, one ledger — without changing how anyone works.

A mid-market consumer brand in a highly regulated industry was running several brands across multiple entities — direct-to-consumer and wholesale — on a stack of tools that didn’t talk to each other. Their finance team had quietly become the integration layer. Here’s what changed when every system started feeding one set of books.

Time to live

Days, not months

Tools consolidated

6 point solutions

Reconciled

Money in & money out

The problem wasn’t the team. It was the gaps between tools.

Orders lived in one system. Bills in another. Payroll, fulfillment, and inventory each somewhere else — with spreadsheets and side databases patched in wherever two tools couldn’t connect. The general ledger sat at the end of the line, fed by manual journal entries and one-transaction-at-a-time reconciliation.

It worked, but only because people forced it to. Closing the books meant re-keying the same numbers by hand, every month, across systems that were never designed to agree.

Focal plugs into the tools you keep. It replaces the busywork between them.

A traditional ERP asks everyone to change how they work — new screens, new habits, months of retraining. Focal did the opposite. The team kept the tools they already knew, and Focal pulled every system into one accounting foundation underneath.
Tool
Your team
What Focal does
Storefront
Manage orders as always
Reconciles every payout to its orders, fees & bank deposit
AP / Bills
Enter and pay bills as always
Records each bill and payment in the books
Payroll
Runs on its normal schedule
Books the journal entries automatically
Fulfillment
3PLs ship as always
Captures shipment & inventory data
What got retired: the side databases and spreadsheets that only existed because nothing else connected.

When every system feeds one ledger, you see things you couldn’t before.

The first time a unified picture comes together, it tends to surface details that manual reconciliation hides. A common one: how revenue is reported can quietly shift after an eCommerce platform migration — gross sales before discounts on one platform, net sales after discounts on the next. Each tool looks right on its own. The gap only shows up when the numbers finally sit side by side.

 
Why it matters

This is the difference between software that moves data around and software that reconciles it. Focal isn’t catching mistakes — it’s giving finance teams a complete view their previous tools were never built to produce.

Focal took something that used to take us days of stitching numbers together and just… made it simple. I didn’t think that was possible.

Controller, multi-entity consumer brand

The outcome

Fewer systems. Less manual work. A close that no longer depends on someone stitching the numbers together by hand. The finance team is out of the integration business and back to actual finance — with a single source of truth that reconciles both sides of the money: what comes in from sales, and what goes out to vendors and payroll.

 

Stop being the human integration layer.

If your team spends more time reconciling data than analyzing it, there’s a better way to close the books.

getfocalsoft.com | info@getfocalsoft.com

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